Privacy Policy

Your Privacy Matters

We're committed to protecting your personal information and being transparent about how we use it.

Information We Collect

  • Personal information you provide when creating an account (name, email, phone number)
  • Shipping and billing addresses when placing an order
  • Payment information — processed securely via Paystack; we never store your card details
  • Browsing behaviour and interaction data to improve your shopping experience
  • Communications you send us via email, WhatsApp, or our contact form

How We Use Your Information

  • Processing and fulfilling your orders, including delivery and payment confirmation
  • Sending order updates, shipping notifications, and delivery confirmations
  • Communicating with you about your account, orders, or enquiries
  • Sending promotional emails and newsletters (only if you opted in — you can unsubscribe anytime)
  • Improving our website, products, and customer experience
  • Preventing fraud and ensuring the security of our platform

Data Security

  • All data is transmitted over HTTPS (SSL/TLS encryption)
  • Payment processing is handled by Paystack, a PCI DSS-compliant payment provider
  • We never store your credit/debit card details on our servers
  • Access to personal data is restricted to authorised personnel only
  • We regularly review and update our security practices to protect your information

Cookies & Tracking

  • We use essential cookies to keep you logged in and remember your shopping bag
  • Analytics cookies help us understand how visitors use our site so we can improve it
  • You can control cookie preferences through your browser settings
  • We do not sell your personal data to third-party advertisers

Third-Party Services

  • Paystack — processes payments securely on our behalf
  • Supabase — hosts our application data with enterprise-grade security
  • Resend — sends transactional emails (order confirmations, shipping updates)
  • These providers have their own privacy policies and handle data in accordance with applicable laws

Your Rights

  • You can request access to the personal data we hold about you at any time
  • You can request correction or deletion of your personal data
  • You can unsubscribe from marketing emails by clicking the unsubscribe link in any email
  • You can delete your account by contacting us at info@darlingsfabrics.com
  • We will respond to all data requests within 30 days

Contact Us

  • If you have questions about this Privacy Policy, contact us at:
  • Email: info@darlingsfabrics.com
  • WhatsApp: +234 806 509 5746
  • Address: Suite 302, Destiny Plaza, Marcity Bus stop, Ago Palace Way, Okota, Lagos

Last updated: February 2026

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